Right of withdrawal

You have the right to withdraw from this contract within 14 days without providing any reason. The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier, receives the goods.

To exercise your right of withdrawal, you must inform us at Pashmin Art Consortia, Gotenstr. 21, 20097 Hamburg, Germany, via post, fax, or email at info@pashminart-consortia.com, of your decision to withdraw from this contract through a clear declaration. You may use the attached withdrawal form, but it is not mandatory.

Effects of Withdrawal

If you withdraw from this contract, we will refund all payments received from you, including the cost of delivery (except for additional costs resulting from a non-standard delivery method you chose). Reimbursement will be made without undue delay and no later than 14 days after receiving the returned goods or evidence of their return.

The reimbursement will be carried out using the same payment method used for the initial transaction unless expressly agreed otherwise. No fees will be charged for the refund.

Exceptions to the Right of Withdrawal

The right of withdrawal does not apply to the following contracts:

• Delivery of goods made to your specifications or personalized items.
• Sealed goods that are not suitable for return due to health protection or hygiene reasons once unsealed.
• Digital content delivered electronically, if the delivery has begun with your express consent and acknowledgment of the loss of the right of withdrawal.

Return Shipping

The cost of returning goods internationally must be borne by you, except where the product is defective or incorrectly shipped.